Based in the heart of Brighton & Hove, and operating throughout East and West Sussex we pride ourselves in delivering a prompt, friendly and personalised service along with high standards of workmanship and cost-efficiency.
By choosing us you can be assured of receiving our fully guaranteed services at affordable prices to suit your individual requirements. No job is ever too small and we are happy to provide no obligation estimates and free advice at any time.
At The Water Works, we pride ourselves on being a standard bearer for ethical business practice and genuine customer service. Whether you are a domestic or contract customer, we want to reward you for placing your trust in us and earn your repeat business. Our aim is simple: to provide our customers with quality assured services at very affordable prices.
Most of our work comes from recommendations please feel free to browse our Testimonials.
We have the capacity to design and install bespoke central heating systems to your exact specifications.
At The Water Works, our highly skilled and fully qualified team of plumbers offer a complete range of quality driven plumbing services at very competitive prices.
If you do not have hot water or your heating is not working properly, then our expert team is here to support you.
Our highly experienced team of Gas Safe registered engineers specialise in installing new boilers to suit your exact requirements.
Absolutely chuffed to bits with the work carried out by Liam and his colleague. On time, on budget and exactly as I prescribed. I will and already have recommended him to my friends and family. Thanks.
New boiler fitting
They have just finished installing a new Ideal boiler for us, complete with a 7 year guarantee. The Water Works is an honest, well priced company and a pleasure to deal with! They have my recommendation
Full bathroom refurbishment and boiler replacement
I recently instructed The Water Works (UK) Ltd to undertake a full bathroom refurbishment and install a new Worcester boiler in my home, which they have now completed. Their workmanship and attention to detail is second to none and, needless to say, I am very pleased with what they have done for me! I had several quotes from other companies and The Water Works were the most competitive on price, without sacrificing the quality of their work or the standard of materials used. They are also a lovely bunch who were easy to get along with and very respectful of my home environment throughout. I strongly recommend them!
We at Sawyer and Co have always found The Water Works to be very professional, efficient and reliable. We have complete confidence in the work they do for our existing landlords and strongly recommend them to our clients.
Repaired leaking gas supply
Called out British gas as I could smell gas near my meter. They shut off my gas and wanted to charge me an arm and a leg to get it back on. Called the water works who were able to sort my gas out and get me back up and running the next day at half the cost!! Thanks
Had them out to fix my boiler late in the evening. To be honest, I didn’t expect them to come until the next morning but arrived within the hour which I think is great customer service. Fixed it there and then and had the part needed.
Boiler repair + service
I had several quotes to replace my boiler and called the Water Works for a quote too. I was really happy with the service because they came and out and said that all I needed was a replacement gas valve and not a whole new boiler which has saved me a lot of money, so thanks! Good honest company. They did a service on my boiler as well and I will have them back to do that again next year.
Full revamp of whole bathroom including shower, toilet and all tiling floor. Walls and new boiler installed
Excellent work carried out by The Water Works (UK) Ltd. Thoroughly professional in quoting and also in carrying out all the work. I would highly recommend them to all who have any issues re boilers or bathroom. An issue subsequent to the fitting was also well handled, quickly and respectfully. I have had no issues since. I would have no qualms re requesting they’re services again
Landlord Gas Safety certificates
Cannot fault this company. They are very efficient, polite and cost effective. And above all reliable/! I always use them for my gas safety certificates on all our properties as they only charge £45.
Excellent plumbing work in the kitchen and bathroom
I would highly recommend this company to anyone. They arrived on time and kept me updated throughout the work. The staff are extremely knowledgeable and clearly understand the work they do. They are friendly and professional and get the work done. When they left they left it clean and tidy and ready to use. I will be using them again in the future without a doubt
Why Water Works
We are the ethical company you can depend on for your hot water, central heating, gas and plumbing needs – with an established reputation for professionalism, openness and value. We provide a wide range of economical services to our domestic customers and contract clients, specialising in New Boiler Installations and annual servicing operations.
At The Water Works, we pride ourselves on being a standard bearer for ethical business practice and genuine customer service. Our team pledges never to recommend or charge for work that does not need to be carried out – or where a minor repair is possible.
What You Can Expect From Us
We are fully insured and all labour undertaken, new materials and parts used are guaranteed by The Water Works for 12 months from the date of completion – independent of manufacturers warranties passed on to you. Our 1 Year Labour & Parts Guarantee is applicable to every job without exception, however large or small.